Introduction of Investor Service Centres of Stock Exchanges

SEBI, vide circular December 03, 1997, advised all stock exchanges to open or maintain at least one Investor Service Centre (ISC) for the benefit of the investors. Such centres are required to, inter alia, provide counselling services and certain basic minimum facilities to the investors. The major stock exchanges were allowed to open as many ISCs as required. Considering significant developments in the securities market, including technological advancements, the provisions related to ISC (Investor Service Centers) of stock exchanges were reviewed. To enhance outreach to investors nationwide, stock exchanges were advised to utilize existing ISCs at various locations and were further instructed to open additional ISCs as necessary, in accordance with SEBI's specifications. The minimum basic facilities to be provided at each ISC were also specified.